Shipping policy

Shipping Policy

At Creative Comadre, each Muse Box is hand-crafted and curated especially for each customer, ensuring a unique and personalized experience. Here are the details of our shipping policy:

Processing Time:

  • Each Muse Box is carefully prepared and will ship within 7 to 10 business days from the time of purchase.
  • You will receive a confirmation email with tracking information once your Muse Box has been shipped.

Shipping Rates and Delivery:

  • Shipping rates are calculated at checkout based on your location and the shipping method selected.
  • We offer standard shipping options, and delivery times may vary based on your location.

Domestic Shipping Only:

  • We currently do not offer international shipping. Shipping is available within the United States only.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email. Use this number to track your package's progress and estimated delivery date.

Lost or Delayed Shipments:

  • If your package is lost or delayed, please contact our customer service team at hola@creativecomadre.com or 213.479.2501. We will assist you in tracking your package and resolving any issues.

Damaged Items:

  • If your Muse Box arrives damaged, please contact us immediately with photos of the damage. We will work with you to find a satisfactory solution.

Contact Us:

  • For any questions or concerns regarding your shipment, please reach out to us at hola@creativecomadre.com or 213-479-2501. We are here to help!

Thank you for your understanding and patience. We are committed to providing you with a delightful and seamless experience with Creative Comadre.

With creativity and care, The Creative Comadre Team