Shipping policy
Shipping Policy
At Creative Comadre, each Muse Box is hand-crafted and curated especially for each customer, ensuring a unique and personalized experience. Here are the details of our shipping policy:
Processing Time:
- Each Muse Box is carefully prepared and will ship within 7 to 10 business days from the time of purchase.
- You will receive a confirmation email with tracking information once your Muse Box has been shipped.
Shipping Rates and Delivery:
- Shipping rates are calculated at checkout based on your location and the shipping method selected.
- We offer standard shipping options, and delivery times may vary based on your location.
Domestic Shipping Only:
- We currently do not offer international shipping. Shipping is available within the United States only.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email. Use this number to track your package's progress and estimated delivery date.
Lost or Delayed Shipments:
- If your package is lost or delayed, please contact our customer service team at hola@creativecomadre.com or 213.479.2501. We will assist you in tracking your package and resolving any issues.
Damaged Items:
- If your Muse Box arrives damaged, please contact us immediately with photos of the damage. We will work with you to find a satisfactory solution.
Contact Us:
- For any questions or concerns regarding your shipment, please reach out to us at hola@creativecomadre.com or 213-479-2501. We are here to help!
Thank you for your understanding and patience. We are committed to providing you with a delightful and seamless experience with Creative Comadre.
With creativity and care, The Creative Comadre Team